Return Policy
Our Return Policy
At Statement Steals, every item is carefully authenticated and described in detail before listing. Because we specialize in pre-owned luxury goods, all sales are considered final sale unless the item arrives significantly not as described.
Eligibility for Returns
We accept return requests only in the following circumstances:
- The item received is significantly different from its description or photos
- The item arrives with undisclosed damage not noted in the listing
- The item cannot be verified as authentic
How to Request a Return
If you believe your order qualifies for a return, please contact us within 3 days of delivery at the email address on your order confirmation. Include your order number and photos of the issue.
Return Process
- Approved returns must be shipped back within 5 days of approval
- Items must be returned in the same condition as received, with all original packaging and accessories included
- Return shipping costs are the responsibility of the buyer unless the return is due to our error
- Refunds are issued to the original payment method within 5–7 business days of receiving the return
Non-Returnable Items
Items that show signs of use after delivery, are missing original components, or were returned outside the stated window will not be accepted.
Questions? Contact us — we're happy to help!
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